Customer Support Services
Call centres dominate the Filipino outsourcing industry with voice-based services accounting for more than 70% of BPO revenue. The Philippines is currently ranked #1 globally in offshore voice-based outsourcing services, and is considered the best source for proficient English language speakers with neutral accents and a strong familiarity with Western diction and figures of speech.
Customer support outsourcing with EMAPTA allows you access to specialised knowledge of call centre operations for specific industries. We have a pool of highly-trained customer support professionals who can assist you with valuable insights and strategies that can only come from years of experience in the field.