Welcome to Your 100% Dedicated Mortgage Processing Team 2.0
Partner with an industry-leading mortgage process outsourcing provider that can help your firm drive down costs and scale with flexibility. Build a dedicated mortgage processing, compliance, and auditing team of experts highly experienced in processing loans of more than $1B per month (2020) – 24 hours a day, fully protected by enterprise-level data privacy and IT security.
24/7 loan operations support in the US
An impossible goal to some, a reality you can achieve with Emapta as your MPO partner of choice
EMAPTA services the top US-based lending companies with full-time, dedicated, experienced and technically skilled resources who can perform mortgage support services efficiently and securely using the latest technology.
Transform your mortgage business with these benefits:
70% cost savings + 30-60%* efficiency gains + Unmatched Customer Service =
100% Peace of Mind
*as reported by current clients.
Sample Roles
Underwriter
- Comprehensive loan setup and review
- Full-time assistance to onshore underwriters
- Verify loan application and conditions
- Ensure compliance with regulatory standards
Compliance Analyst
- Review appraisal and credit reports
- Evaluate escrow instructions and purchase contracts
- Identify potential failure modes
- Calibrate audit results
Shipper
- Upload appraisal documents
- Review and approve settlement statements
- Arrange requirements for appraisal review
- Create a closing package and audit file
QC Auditor
- Review and analyze purchase contracts
- Calculate contingencies
- Review purchase price, closing costs, and transfer taxes
- Verify buyer/seller/broker information
Empower your growth with flexible outsourcing powered by industry-leading expertise and experience
720
CLIENTS
from various industries globally
7,400
STAFF
sourced & trained by our expert team
18
SITES
Strategically located across Philippines, Sri Lanka, Colombia, Macedonia, and Malaysia
13
YEARS
of experience building high-performance teams
Enterprise-level Data Privacy and IT Security
All of your teams’ offices and systems are equipped with both logical (authentication, encryption, secure passwords, disabled USB drives) and physical (Biometric, CCTV) security, giving them the capacity to operate in a 100% secure environment.
Your insourced team reports exclusively to you and will be trained on the latest cybersecurity practices, ensuring that your confidential data will not be leaked or shared.
Your office will be geared to meet applicable international data privacy laws and comply with global IT compliance protocols such as:
Amazing Workspaces Designed for Premium Talent
These ultra-modern workspaces found in a network of 18 offices are designed to be highly accessible to your talent and fully customisable to your company identity, culture, and needs. Each is filled with great amenities, high security mechanisms, and the latest technology.
Improve productivity, mitigate risks, and save up to 72% on labor costs with mortgage outsourcing
Mortgage lenders agree that loan applications, production, underwriting, post-closing and auditing all require a highly skilled team.
Furthermore, compliance and managing the regulatory dynamic are labor-intensive tasks that involve considerable training and a specialized skill set.
This strategy works effectively for the mortgage sector because many hard-to-fill roles within the world’s largest financial institutions have long been performed by dedicated teams in the Philippines.
There’s also a huge talent pool available to provide the expertise you’re looking for, so we can find specialized mortgage talent for you faster. Emapta’s insourced teams are drawn from a well-educated talent network and are structured to give you full control of your operations, allowing your company’s culture and processes to be at the forefront, not the other way around.
There's strength in numbers. Partner with the MPO industry's best.
Whether you are a fast-growing lender looking to scale, or an industry veteran ready to further optimize your business, or wanting to lower your labor costs in a down market, mortgage outsourcing enables you to deliver with speed and quality.
9.1%
EMPLOYEE TURNOVER RATE
One of the lowest in the industry
5,000
LOANS
PROCESSED
vs. 1,000 loans per month before partner client built their outsourcing team
70%
FUNDING
GROWTH
For partner clients whose savings soared with MPO
Find out why lending companies trust Emapta
“Partnering with Emapta was the best decision I made in 2020.”
Mike Steer
President
Mortgage Quality Management & Research
“Unlike my other outsource providers, Emapta finds me the best talent that is 100% fully dedicated to my company so I have the peace of mind that my team is doing it the AFN way. They are part of our culture and a big reason for our success.”
Jonathan Gwin
Chief Operating Officer
American Financial Network
“I’d highly recommend speaking to Emapta because you can build out however much control you want or if you don’t want any control at all. It’s up to you and how you want to do it – and that’s a huge point of difference for me.”
Tom Caesar
CEO
Positive Lending Group
“It’s the best of both worlds: building an effective offshore staff and not having to perform the self-incorporation, recruitment, pay processing, and infrastructure setup – all of which Emapta delivers. I’d consider building staff offshore a safe investment.”
Alex Laurie
Global Operations Manager
Simple ID
“We’ve gone from 3 to over 100 employees in the last 18 months which is a tremendous growth, and every single person we have brought onboard has years of mortgage banking experience.”
Chris Uldricks
Corporate Liaison
American Financial Network
“There was access to high-quality staff, university-trained people, and experienced workers. The costs of having a team here is very low compared to travel and other associated costs of having it somewhere else.”
Rob Alexander
Senior Financial Planner
Spectrum Financial Strategists
“I didn’t have to worry about anything around any of the back-office type of services because Emapta made sure that we had everything set so we can just focus on our business.”
Michael Perel
Former National Operations Manager
LendUS
What are your mortgage operation needs?
Optimize your mortgage operations today!
Build your insourced team exclusively delegated to your mortgage processes today. Contact us to share your needs and learn more about our turn-key mortgage insourcing solutions.
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Philippines
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Australia
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United States
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New Zealand
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Canada
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United Kingdom
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Singapore
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Colombia
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Sri Lanka
- Billing & Accounts
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Malaysia
