EMAPTA’s Employee Engagement
Excellence (3Es) Framework

Everything we do is aligned to our proprietary Employee Engagement Excellence (3Es) Framework focuses on three engagement drivers — People, Processes and Systems — to enable us to better respond to the changing offshoring sector and positions EMAPTA to influence long-term outcomes for our clients.


This “promote, participate, and perform” definition was derived from interviews and discussions with internal stakeholders regarding what engaged employees think and do. We believe that an employee must exhibit all three facets of promoting, participating, and performing to be considered “engaged.”




EngagementEngaged employees doWhat engaged employees think:

Speak positively about EMAPTA to co-workers, potential employees and clients

  • I will not hestitate to recommend EMAPTA to a friend seeking employment
  • Given the opportunity, I will tell others great things about working in EMAPTA

An intense sense of belonging and inclusion and desire to be part of EMAPTA; always keen and willing to be involved

  • It will take a lot to get me to leave EMAPTA
  • I rarely think about leaving EMAPTA to work somewhere else

Are motivated and exert effort towards success in their jobs and for EMAPTA

  • EMAPTA inspires me to do my best work every day.
  • EMAPTA motivates me to contribute more than is normally required to complete my work.